News Updates

Revolutionise How You Collect Payments with Space Manager’s New Integrations: Stripe & GoCardless | Space Manager

Admin — Thu, 31 Jul 2025 23:00:00 GMT

Why This Matters

These aren’t just new payment options. They completely transform how you collect, track, and manage payments - saving your team hours of admin, cutting costs, and giving customers a smoother, more reliable experience.

Stripe: Fast, Secure Card Payments Made Effortless

Connect Stripe and instantly unlock:

Automated payment reconciliation, eliminating manual work
PCI-compliant, secure payment links sent directly to customers
Flexible payment schedules and multi-currency support
Real-time cash flow insights and fraud prevention

In Case You Missed It: GoCardless to Simplify Recurring Payments with Direct Debit

Trusted by clients to reduce admin and boost payment reliability:

Automated Direct Debit collections, no chasing payments
Instant payment tracking and fewer fees than cards
Fewer manual tasks and a polished customer experience

Read our full article on GoCardless integration to learn more.

Built Into Space Manager, Designed for You

These integrations are deeply embedded in Space Manager - meaning setup is quick, your data stays synced, and your whole payments workflow becomes effortless.

Ready to revolutionise your payments?

Choose Stripe, GoCardless, or both and get a personalised demo from our team today, just fill in the form here..

Signable & Space Manager: Transforming Digital Document Workflows

Admin — Mon, 31 Mar 2025 23:00:00 GMT

The Rise of E-Signatures and Digital Workflows

Digital transformation has reshaped how businesses operate. The move towards e-signatures isn’t just about convenience; it’s about enhancing productivity, reducing environmental impact, and ensuring robust legal compliance. With organisations striving for efficiency, e-signatures have become a standard for contracts, agreements, and approvals. Signable leads this revolution by offering a platform that is not only user-friendly but also adheres to stringent legal standards.

Why Signable is the Ideal E-Signature Solution

Global Expertise and Reliability

Signable has established itself as a trusted solution for businesses around the world. This extensive experience across diverse markets ensures that every signature obtained through the platform is legally binding and meets high security standards, regardless of where your business is based.

Cost Efficiency with a Special Rate

One of the standout benefits of Signable is its competitively priced service. Thanks to our exclusive partnership, Space Manager users benefit from a discounted rate of just 40p per envelope. This affordable pricing model makes it an attractive option for businesses looking to digitalise their signature process without incurring high costs.

Robust Security and Compliance

Security is paramount when dealing with sensitive documents. Signable employs advanced encryption and authentication measures to ensure that every signature is secure and tamper-proof. Moreover, its compliance with legal frameworks such as eIDAS means that digital signatures are recognised as valid and enforceable, eliminating any legal uncertainties.

Seamless Integration with Your Existing Workflow

The integration between Space Manager and Signable is designed to be smooth and intuitive. It allows you to send documents directly from your Space Manager account for electronic signing. This not only streamlines the process but also ensures that all documents are stored securely and are easily accessible for future reference.

How the Signable Integration Works with Space Manager

The integration process is straightforward yet powerful, ensuring that you can benefit from e-signatures with minimal disruption:

Sub-Account Setup

Reach out to our support team to create a dedicated Signable sub-account. This customised setup ensures that your document workflows are tailored to your business needs.

Upload and Dispatch Documents

Once your sub-account is set up, you can upload contracts, agreements, and other documents directly within Space Manager. With just a few clicks, your documents are dispatched for signature.

Real-Time Tracking and Notifications

The integration offers real-time tracking of document status. You receive notifications as soon as a document is signed, ensuring that you stay informed throughout the process.

Secure Storage and Compliance

Signed documents are securely stored, providing a digital trail that meets all legal and compliance standards. This secure archive simplifies audits and legal verifications.

Business Benefits of Adopting the Signable Integration

The benefits of transitioning to a digital signature process extend beyond just speed:

Enhanced Efficiency:
Eliminate the delays associated with printing, signing, and scanning documents. The streamlined process speeds up contract finalisation and boosts overall productivity.
Cost Savings:
Reduce expenses related to paper, printing, and postage. The low rate of 40p per envelope makes it an economical solution for businesses of all sizes.
Improved Customer Experience:
Clients appreciate the simplicity and speed of digital signatures, which leads to faster deal closures and improved satisfaction.
Environmental Impact:
By reducing paper usage, you’re contributing to a greener environment—a move that can enhance your corporate reputation.

Getting Started with Signable on Space Manager

Embracing digital document workflows is now easier than ever:

Contact Us:

Initiate the process by reaching out to our team. We’ll set up your dedicated Signable sub-account and walk you through the integration process.

Start Sending Documents:

Once integrated, begin uploading your documents and enjoy the simplicity of e-signatures, all managed seamlessly within Space Manager.

Experience the Benefits:

Watch as your document turnaround time reduces, costs decline, and customer satisfaction soars.

For more information or to set up your account, contact us at support@radicalsys.com or call +44(0)1483 238730.

Revolutionising Payment Processing: GoCardless & Space Manager

Admin — Tue, 11 Mar 2025 00:00:00 GMT

The Evolution of Payment Processing

Over the past decade, businesses have moved away from manual invoicing and paper-based payment methods towards automated systems that reduce errors and free up valuable time. Direct debit, once seen as a niche solution, has become mainstream as companies increasingly seek to cut administrative costs and improve cash flow. GoCardless is at the forefront of this evolution, empowering thousands of businesses worldwide to take control of their recurring payments.

Why GoCardless Stands Out

Global Adoption and Trust

GoCardless has built a reputation for reliability and innovation. With over 50,000 businesses on board globally, it is trusted by organisations of all sizes to manage their payment processes efficiently. The platform’s robust infrastructure supports both one-off payments and recurring transactions, making it an ideal choice for businesses with diverse payment needs.

Cost Efficiency and Enhanced Cash Flow

One of the key advantages of GoCardless is its competitive fee structure. By eliminating the high costs associated with traditional credit card processing, businesses can significantly reduce their operational expenses. Automated direct debit means payments are collected on time, which in turn improves cash flow and reduces the administrative burden of chasing late payments.

Secure and Compliant Integration

Security is paramount when it comes to handling financial data. GoCardless employs a secure OAuth process to generate a unique API key for each integration, ensuring that your payment details are transmitted safely. This process not only mitigates the risk of data breaches but also ensures compliance with stringent data protection regulations such as GDPR.

How the Integration Works with Space Manager

Integrating GoCardless into Space Manager is a straightforward yet powerful process designed to provide a seamless payment experience:

Account Setup and Onboarding:

Your journey begins with a dedicated GoCardless representative who will guide you through the account setup. This personalised approach ensures that your account is tailored to your business needs.

Secure API Connection via OAuth:

The integration utilises a secure OAuth process, which generates a unique API key. This key ensures that Space Manager can safely submit your payment details directly to GoCardless without exposing sensitive information.

Streamlined Payment Collection:

Once connected, you can start collecting payments immediately. Whether it’s a one-off payment or a recurring charge, the system automates the entire process from initiating the transaction to tracking payments and sending reminders if necessary.

Business Benefits of the Integration

Integrating GoCardless with Space Manager offers several tangible benefits for your business:

Reduced Administrative Burden:
Automation eliminates the need for manual invoicing and follow-ups, freeing up your team to focus on core business activities.
Improved Customer Experience:
With a smoother, hassle-free payment process, your customers enjoy a more professional and reliable service, which can enhance satisfaction and loyalty.
Cost Savings:
Lower processing fees and reduced late payment rates contribute directly to your bottom line, making GoCardless a cost-effective solution.
Enhanced Security and Compliance:
The secure OAuth process and unique API key ensure that your transactions are not only efficient but also protected against fraud and data breaches.

Getting Started with GoCardless

Taking advantage of this integration is simple:

Connect with a GoCardless Representative:

We’ll set up a meeting to discuss your business needs and guide you through the initial account setup.

Link Your Space Manager Account:

Using the secure OAuth process, your Space Manager account is connected to GoCardless, allowing for safe and efficient payment processing. See here: https://onboarding.radicalsys.com/go-cardless

Start Collecting Payments:

Once integrated, you can begin realising the benefits of automated, secure payment collection immediately.

For any questions or further assistance, our support team is ready to help. Contact us at support@radicalsys.com or call +44(0)1483 238730.

Conclusion

The integration of GoCardless with Space Manager is a game-changer for businesses looking to streamline their payment processes. By leveraging cutting-edge direct debit technology, you can improve cash flow, reduce administrative tasks, and enhance the overall customer experience—all while ensuring your transactions remain secure and compliant. Embrace the future of payment processing and let GoCardless transform your business operations.

Leadership Transition at RADical Systems: A New Chapter in 2025

Admin — Mon, 24 Feb 2025 00:00:00 GMT

A Structured Transition for Continued Growth

Under Rip’s leadership, RADical Systems not only transformed the self storage industry with Space Manager, its groundbreaking software, but he also built a culture of excellence in both software and support services. In a carefully planned handover, Rip has been working closely with Alasdair and Catherine to ensure:

Stability for Customers and Employees: Maintaining the trusted service and support that our self storage software users rely on.
A Clear Growth Path: Building on the strong foundations to propel RADical’s market-leading position even further.

This meticulous planning has culminated in a buyout led by Alasdair and Catherine, with the support of a new group of investors who are as passionate about self storage software as the founding team.

Upholding Core Values and Redlines

As part of the transition, Rip established several non-negotiable redlines for the incoming investors:

Protect Our People: Ensuring that the team remains at the heart of every decision.
Look After Our Customers: Continuing to deliver top-tier self storage software solutions that address real-world challenges.
Sustain Market Leadership: Further developing Space Manager’s position as the industry standard for self storage software.

These guiding principles were instrumental in selecting an investor group that not only respects Rip’s legacy but is also committed to driving innovation in the self storage software arena.

A New Era with Expert Leadership

To facilitate a seamless transition:

Rip will continue as a consultant until October 2025, ensuring a smooth handover of both knowledge and expertise.
Raj Nayyar is set to join as Executive Chair. With over ten years of experience in founding, scaling, and advising business-to-business software companies, along with a considerable knowledge of SaaS and Management Systems, Raj will work alongside Alasdair, Catherine, and the broader team to unlock new opportunities for RADical’s self storage software.

The new investors bring extensive expertise in growing and differentiating SaaS ERP solutions, a critical asset as RADical Systems looks to further innovate and lead in the self storage software market.

Looking Ahead

As RADical Systems embarks on this new journey, the commitment to delivering industry-leading self storage software remains unwavering. The company’s innovative platform will continue to empower self storage operators, driving efficiency and success across the sector.

For more updates and insights into our continued innovation in self storage software, please contact us at support@radicalsys.com / +44(0)1483 238730.

SMS Sending Feature | RADical Systems News

Admin — Sun, 15 Sep 2024 23:00:00 GMT

SMS Sending Feature

We have seen a bigger demand for our SMS Sending feature in Space Manager, we are fortunate to integrate with some well known mobile communication companies including but not limited to...

📱 Text Local
📱 Boom SMS
📱 Firetext

This allows Space Manager to send an SMS message to a single customer as well as generic messages to multiple customers. Messages such as:

"We are sorry but first-floor access will not be available on Monday 6th between 10:00 and 12:00 for essential maintenance."

You may not realise but our team can help create a bespoke process to hook in SMS sending to various other processes including late reminders and access control!

Please feel free to contact our support team for further details at support@radicalsys.com or via phone at +44(0)1483 238730.

Stripe ID Verification Tool & Stripe Terminals | RADical News

Admin — Sun, 01 Sep 2024 23:00:00 GMT

Stripe ID Verification Tool and Stripe Terminals

Stripe is a well-known payment platform that Space Manager integrates with for card payments, direct debits and now also interfacing Stripe terminals allowing integration from Space Manager directly to a terminal in store.

Our team are always looking to get the most out of each offering. So we are excited to share that we recently enabled the Stripe ID verification tool.

This smart tool lets you programmatically confirm the identity of global users so you can prevent attacks from fraudsters while minimising friction for legitimate customers.

Please feel free to contact our support team for further details at support@radicalsys.com or via phone at +44(0)1483 238730.

Introducing Space Manager Infinity | RADical Systems News

Admin — Sun, 09 Jun 2024 23:00:00 GMT

Introducing Space Manager Infinity

We are thrilled to announce that Space Manager Infinity, our hosted solution is now available to existing customers.

For those who are not familiar with Space Manager Infinity it is everything you love about Space Manager and so much more... it is our fully versatile and feature full Space Management and Sales Accounting System, but now hosted in the cloud and available via browser, anywhere and at any time.

You may have seen our team at various trade shows recently showcasing this new system.

If you would like a demo, please feel free to contact our support team at support@radicalsys.com or via phone at +44(0)1483 238730.

Docusign Integration | RADical Systems News

Admin — Sun, 02 Jun 2024 23:00:00 GMT

Space Manager is now compatible with DocuSign

Space Manager is now compatible with Docusign for contract signing. Docusign is one of the largest online signing platforms allowing your customers to sign contracts online with the signed documents being loaded back into Space Manager automatically.

Please feel free to contact our support team for further details at support@radicalsys.com or via phone at +44(0)1483 238730.

RADical Systems News | Self Storage Events 2023

Admin — Wed, 01 Feb 2023 00:00:00 GMT

There are many more industry events this year and we look forward to seeing all our customers, old and new, at them.

Looking back on 2022, we had two end of year conferences in Milan and Singapore that were wonderful and keep us excited for these events to come...

🇸🇪 We are attending the Sw edish Self Storage Conference - 11th May 2023

🇪🇸 We are attending the Spanish Self Storage Conference - 15th & 16th March 2023

🇬🇧 We are a diamond sponsor and are attending the Self Storage UK Conference - 16th & 17th May 2023

🇳🇱 We are sponsoring and attending the FEDESSA Conference & Trade Show - 24th - 26th October 2023

As more industry events are announced, we will be sure to attend and sponsor as many as we can to support our growing industry.

RADical Systems News | SPACE MANAGER 3.4.38

Admin — Tue, 03 Jan 2023 00:00:00 GMT

SPACE MANAGER 3.4.38

Please check which version of Space Manager you are currently using, as version 3.4.38 is now available with some new useful features including...

👉 APS Module - The addition of a search option on customer name makes it easier to find records in longer lists on both Current and Sent Transactions.

👉 Size code changes are recorded and visible with the size code records to allow for historical checking of data changes in addition to those already on the unit records.

To understand all the features and to ensure your software is our latest version, please contact our support team on support@radicalsys.com / +44 1483 238730.